The Agent Forge

Agent‑native middleware SaaS for healthcare teams.
Two products. One tool graph.

Practical agents for missed calls and claims. Pay for themselves, typically in week one. Built in Canada; PHIPA/PIPEDA‑aligned.

Tool graph Rubric‑checked Evidence‑tagged File‑based PMS‑agnostic

⚡ Agent tools, not dashboards

🧮 Table → Actions

Turns exceptions into steps.

🧾 Consent Composer

Auto fee‑variance text.

📝 Narrative Helper

Preauth note drafts.

✅ Rubrics enforce correctness & actionability. 📎 Numbers carry {{source: exceptions.csv#row=17}}.

Products

Pick your starting line

Healthcare • DentalEN/FRLIVE

DentalCallback Suite — Missed Calls & Notes (Primary)

Recover 2–4 extra appointments per week and stop dreading charting. DentalCallback combines a missed-call SMS agent with AI clinical notes for Canadian clinics.

  • Missed-call SMS follow-up in ~10 seconds (CASL-aware).
  • DentalCallback Notes — EN/FR AI SOAP drafts in ~15 seconds for Ontario dentists.
  • PHIPA/CASL-aware setup; 30–45 minutes to go live.
  • No hardware or phone system rip-and-replace.
Visit DentalCallback.ca Watch 2-minute demo
Healthcare • DentalFile‑basedPRIVATE BETA

MapleClaims — Claims Pre-Check Agent (Private Beta)

File-based claims pre-checks with evidence-tagged “Friday Packs” for denials and aging AR.

  • Claim file + X-rays in → pre-check + issue flags out.
  • Weekly “Friday Pack” with next-best actions on stuck claims.
  • Designed for DA/office managers managing aging AR.
  • Limited Ottawa / Ontario cohort while we refine the agent.
Join the MapleClaims waitlist
Friday outcome

MapleClaims — Edits • How‑to • Facts

🧯 Critique (top 3)

  • CLM‑1003 → attach intra‑oral photo. {{source: exceptions.csv#row=3}}
  • CLM‑1001 → present consent on $40 variance. {{source: exceptions.csv#row=1}}
  • CLM‑1002 → add medical necessity note. {{source: exceptions.csv#row=2}}

✅ How‑to (≤10)

  1. Collect bitewing (CLM‑1003)
  2. Present consent (CLM‑1001)
  3. Add narrative (CLM‑1002)
  4. Submit flagged preauths
  5. Resubmit in CDAnet/ITRANS

📊 Panels

Automation Score
AR Aging
0–15
16–30
31–60
61+

MapleClaims works with your PMS

Export CSV each week; we return an evidence‑tagged Friday Pack.

  • Works with ClearDent (file-based)
  • Works with ABELDent (file-based)
  • Works with Tracker (file-based)
  • Works with OpenDental (file-based)
  • Works with Dentrix (file-based)

Logos are trademarks of their respective owners. “Works with” indicates file‑based interoperability; no sponsorship or partnership implied.

Missed‑Call playbook

DentalCallback — How it works

1) Detect missed call

Connect your clinic number (SIP/forwarding webhook or call‑log poll). No new number required.

2) CASL‑safe textback

We only message recent callers and include STOP in every thread. No PHI in SMS.

3) 3‑tap booking

Smart link routes to your online booking; patient confirms in three taps.

4) Handoff to front desk

Confirmed bookings and replies are summarized for your team; weekly report shows recovered bookings.

Agent roster

Missed‑Call (flagship), After‑Hours, Recall, Intake.

Compliance

CASL‑safe templates, opt‑out via STOP/ARRÊT, Canadian hosting options (ca‑central‑1).

Meet the Agent Start $97/mo Start free for 30 days Visit dentalcallback.ca
We only message recent callers. Opt‑out with STOP. CASL‑safe templates included. Examples only — mock data; no PHI.
Funding & access

Use grants to reduce startup cost. Keep your PMS.

We pre‑screen eligibility

Fast check against current programs.

We prepare application artifacts

Evidence‑tagged outcomes pack.

We map invoices to program language

Line items that fit criteria.

Check funding eligibility

Opens a secure Tally form in a new tab. No login required.

We help with applications. No guarantees; eligibility varies by province and program.
3‑step flow

Drop file → Tools run → Friday Pack / Daily Summary

1) Export

Secure SFTP/S3/Drive or number‑forwarding. No PMS switch.

2) Tools

Rubrics + evidence tags + adapters when ready.

3) Outcomes

Friday Pack (MapleClaims) or daily lead summary (DentalCallback).

What clinics say

“Week two, denials dropped about 30%. Friday wasn’t chaos.”

— Office Manager, ON (5‑chair clinic)

“We didn’t switch software — AQ hit 70% by week three.”

— Billing Lead, BC (2 clinics)

“Missed‑call textback added 20+ bookings. Simple.”

— Clinic Owner, ON

Simple economics

Transparent, product‑level plans

DentalCallback Suite — Missed Calls & Notes (Primary)

From CA$97/month
$97 CAD/mo + HST

Recover 2–4 extra appointments per week and stop dreading charting. DentalCallback combines a missed-call SMS agent with AI clinical notes for Canadian clinics.

  • Missed-call SMS follow-up in ~10 seconds (CASL-aware).
  • DentalCallback Notes — EN/FR AI SOAP drafts in ~15 seconds for Ontario dentists.
  • PHIPA/CASL-aware setup; 30–45 minutes to go live.
  • No hardware or phone system rip-and-replace.
Talk to us Start $97/mo Start free 30 days Visit dentalcallback.ca
Multi‑location: +$497 setup, then $97/site.

MapleClaims — Claims Pre-Check Agent (Private Beta)

Contact us for beta pricing
Starter $297/mo • Pro $697/mo

File-based claims pre-checks with evidence-tagged “Friday Packs” for denials and aging AR.

  • Claim file + X-rays in → pre-check + issue flags out.
  • Weekly “Friday Pack” with next-best actions on stuck claims.
  • Designed for DA/office managers managing aging AR.
  • Limited Ottawa / Ontario cohort while we refine the agent.
Visit mapleclaims.ca

Platform

Agent‑native infrastructure
POC
tool graph • rubrics • adapters
Trust, not theater

PHIPA/PIPEDA‑aligned

🔐 Data flow

File in • Pack out • No PHI email. SFTP/S3 or restricted Drive. Telemetry audit. 30/60/90‑day retention.

🛡️ Controls

Per‑clinic isolation. Least‑privilege access. Every number is source‑tagged.

Answers

FAQ

Does DentalCallback require a new number?
No. It works with your existing line via SIP/forwarding webhook or call‑log polling.
How fast is the reply and how do bookings confirm?
Replies in ~5 seconds with a smart link; patients confirm in 3 taps. Your team gets a daily/weekly summary of recovered bookings.
Is texting patients allowed (CASL)?
Yes, when done properly. We only text recent callers, include STOP in every thread, and avoid PHI in SMS.
What does MapleClaims deliver each week?
An evidence‑tagged Friday Pack: edits, ≤10‑step how‑to, KPI panels (AQ%, denial/AR deltas).
Which PMS do you support?
File‑based interoperability with ClearDent, ABELDent, Tracker, OpenDental, and Dentrix.
Can grants reduce onboarding costs?
Often. We pre‑screen eligibility and package application artifacts. Programs vary by province; no guarantees.
Where is data stored?
Canadian hosting options (ca‑central‑1). PHIPA/PIPEDA‑aligned controls; SFTP/S3 exchange; telemetry audit; 30/60/90‑day retention.

Ready to pilot in 30 minutes?

DentalCallback (5s reply • 3‑tap booking) or MapleClaims (Friday Pack). Start with a 15‑min fit check.

⏱ ~5s reply 📅 3‑tap booking 🔒 CASL / PHIPA 🇨🇦 Hosted in Canada